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The Town of Claresholm has built up the necessary infrastructure to service the community today and well into the future. This infrastructure includes state-of-the-art water treatment facilities, a wastewater management system that is currently being expanded, a municipal cemetery, parks and recreation facilities, and waste management services. Bylaws ensure the proper management of the community and are enforced by our Community Peace Officer.   

Emergency Management

The 2022 Preparedness Survey of Albertans is now available. The Government of Alberta's Be Prepared Program is available to support communities in their efforts to encourage resilience at the local level. 

Emergency Management begins with YOU.  Our first goal in emergency management is Emergency Preparedness (E-Prep).  E-Prep promotes individual preparedness and encourages us to learn about the risks we may face in our communities and the actions we can take to prevent, mitigate and prepare for these risks.  Being prepared is a challenge for us ALL, it often seem like a daunting task, but when it is reduced to simple steps, it is possible.  The Alberta Government has developed several resources to assist with this "simple steps" process: 

The Quick Guide (5 links) 

  1. The Alberta Emergency Preparedness home page 
  2. Emergency Preparedness Get Prepared "60 second" videos 
  3. The Canadian,Emergency Preparedness home page  
  4. Calgary Emergency Management Agency (CEMA) "Are you ready?" kit that has been adapted to our area by FCSS and the Town of Claresholm.
  5. The Alberta Emergency Management Agency "E-Prep Tool Kit"
Alberta "Emergency Preparedness" Get Prepared "60 second" emergency tips videos Government of Canada "Emergency Preparedness" file

DownloadAre you ready?


DownloadE-Prep Week Toolkit (2023)

The Six (6) Steps

What you will find below is:

Step 1:  Start a Conversation

Talk to your friends, family and neighbours about what you can do to manage emergencies, disasters and unexpected inconveniences before they occur. Talking gets everyone in your household on the same page and helps identify different needs. Preparedness is different for everyone. Start a conversation to get started.

  1. Create family, home and work place resilience – start with small conversations about what fears, concerns or questions your family, co-workers or significant other may have with emergencies or disasters.  Start with identifying what risks are a real concern for you.    
  2. Create community resilience – neighbours are often first to lend a hand and provide support during an emergency or when an unexpected situation occurs. Build strength in your community by getting to know one another.
  3. Raise awareness and connection in your community – service groups, church groups and non-profit organizations play a key role in aiding one another and supporting members of their group and their community at large.  Hosting E-Prep events within your organization builds a pocket of support, then connecting with other organizations combines those pockets to form a overall community network. 

Step 2:  Get Informed

Information helps us to better prepare for emergencies, disasters and life’s inconveniences. When we know what is happening we can make more informed and timely decisions during times of stress.

  1. Download the Alberta Emergency Alert (AEA) app – Alberta issues alerts to provide critical information and what action you need to take to stay safe. Apps like AEA, Wildfire, and Wethercan can help keep you safe.
  2. Sign up for local, provincial and federal alerts through your mobile phone.
  1. Only use trusted information sources such as your community's social media pages, official websites and television/radio (If possible, keep a battery-powered or crank radio on hand in case of a power outage)
  2. Directions from authorities can vary based on the emergency and can change quickly, knowing what is happening in your community could save your life.

Step 3: Know the Risks in Our Community

If you know what the hazards are in your community, you know what to prepare for.  There is also a difference between an Emergency and a Disaster.

  1. We want people to plan for both realizing that a disaster will be a bigger event that will impact every day life for more people and will disrupt essential functions/services. 
  2. Emergencies happen daily and are a situation that requires speedy response to save lives.  (fire/ambulance/RCMP)


Wildfire season officially starts March 1 and runs until October 31 annually. Wildfires can affect communities in forested or grassland areas; including urban green spaces like ravines and parks.  If a fire is near, protect yourself and loved ones by following directions from authorities, and be prepared to evacuate.

Find more information at:


Severe Weather

Thunderstorms, heavy rain, hail, high winds, blowing snow, blizzards, and ice storms can develop quickly and threaten life and property. Severe storms occur frequently across Alberta and can be unpredictable.

  1. If you have a vehicle, keep the tank full in case fuel stations lose power or close down.
  2. Keep a vehicle kit and include an extra phone charger, with necessary adapters.
  3. If you are in a vehicle, park away from trees or power lines that might fall on you.
  4. If you are indoors, close your windows, blinds, and curtains.

Find more information at:


Step 4:  Make A Plan

Making a plan about what you would do and where you would go is critical.  Practicing the plan with family and loved ones is also important so those in your circle of contact know what to do when the need arises.  Consider having a plan for your home but also for you and your co-workers when you are at work.           

  1. Firstly – We want people to plan how to get everyone out of their house with the basic needs.  
  2. Secondly - Once out, Know Where To Go. 

Find more information at:

➢  alberta.ca/make-an-emergency-plan.aspx

Step 5:  Build A Kit

Build a kit so you have supplies available to take care of your needs for at least 72 hours.  Consider pre-organizing the following by having items easily accessible or extra items pre-packed:

a. If you have Special Needs – dentures, hearing aid, medications, walker etc.      

b. Basic Survival Items – clothes, food, water, family supplies such as baby supplies(i.e. diapers/baby food supplies), a toy for each child, medications and important documents.

c. Pets – kennel, leash, food, water dish 

d. Important Documents -  passport, personal identification, important phone numbers, cash in small denominations and insurance information. 

Find more information at:


Step 6:  Share

Talk to your friends and family about your plan.   For example, if you evacuate, they will know what your plan is and you will know what theirs is, this builds a social network of support.  For evacuating your home having a muster point/collection point is good planning in case family members get separated.

  1. Make sure you know how to get a hold of people if your cell phone dies (important numbers written down).  
  2. Please notify the town of your location because it is our municipal responsibility to ensure your safe and accounted for, this means you must register with the town by calling the registration number in the event of an evacuation.        

                                                                                                   Evacuation Registration Number: 403-625-3381

Evacuation Alerts And Orders

Some emergencies lead authorities to issue an evacuation alert or an evacuation order.  Evacuation alerts warn the public of a potential or current threat.  An evacuation alert can lead to an evacuation order

If an alert is issued, you should prepare to evacuate.  Evacuation orders are used when the public must leave the area for their own safety.

Additional Tips:

• Save your safe meeting location(s) on your phone's mapping application.

• Conserve your battery by going into power saving mode, reducing the screen's brightness and closing apps when not in use.

• To reduce network congestion immediately after an emergency, avoid using your mobile device to stream videos, download entertainment or play video games.

• If social media channels have activated their “marked safe” feature, use this as another way to let your family and friends know that you are safe.

• Ensure your family emergency plan includes a communications plan. Designate someone out of the area as a central contact, and make certain all family members know who to contact if they become separated.

Municipal Emergency Plan (MEP)

E-Prep for a municipality is called a Municipal Emergency Plan (MEP).  Claresholm’s MEP outlines all the contacts and steps required to respond to an emergency.  A MEP is the blueprint for a municipality to establish the who, what, when, where and how to, to respond to an emergency event.  We have worked with the Alberta Emergency Management Agency (AEMA) to have a trained emergency management team in incident command processes.  We have plan's in place for two pre-organized response centres, the Emergency Coordination Centre (ECC) and the Emergency Reception Centre (ERC).  In the event of an emergency the first responders (fire and/or police) will notify the Director of Emergency Management or a Deputy Director with the need to establish an ECC and/or an ERC.  In an emergency these two centres will establish the key functions required to respond, shelter and protect our community. The key to any plan is sharing it with those that it will impact.  Our goal is to make sure the public understands how the six (6) steps outlined above, builds a community that is prepared.  This preparedness allows us to be capable of responding efficiently.  This is called building resilience.  The more resilience we have as a community the better our response and ultimately recovery will be. 

Municipal Evacuation Plan 

In the event of an emergency, the town may evacuate the community either partially or completely.  The decision to evacuate will be based on an assessment of the threat to life and the impact (or anticipated impact) of an event.  Evacuation isn't always the best course of action.  A "shelter in place" order may be issued to keep residents safe in their homes and/or businesses.   

Key Points of Evacuation:

  1. Make sure residents have evacuated, 
  2. Account for the resident’s location,
  3. Account for resident’s safety and wellbeing,
  4. Be able to direct inquiries about the resident’s location and status.

Stages of Evacuation  

There are three (3) stages that the emergency management team will work through in an evacuation event.  Ideally a heightened state of readiness occurs first, which is where the Town identifies and monitors an event that may have the potential to impact Town residents.  Examples of events that would activate a heightened state of readiness are weather forecasts, communication from emergency services, RCMP and/or the AEMA notifying us of conditions favorable for a potential evacuation event.  Often a state of heightened readiness passes without incident.  A heightened state of readiness can also permit time for residents to voluntarily evacuate in advance.  This advance evacuation provides a buffer which has less strain on a municipality’s emergency management resources.

As soon as conditions show potential for impact upon the community, the Town will initiate Stage 1 = an Evacuation Alert.

Stage 1 Evacuation Alert

The purpose of the Evacuation Alert is to inform the residents of a potential or current threat exists which could lead to an Evacuation Order.  An Evacuation Alert allows for the residents to begin preparations to evacuate by providing them with time to gather the following items (a pre-packed E-Prep kit will already have the majority of these items in it): 

Evacuation Alerts inform residents to the conditions that the Emergency Management Team is monitoring.  Often the broadcasting of this information leads to voluntary evacuations.  With voluntary evacuations, residents must notify the town they are evacuating, which is referred to as registering.  Residents voluntarily evacuating should initiate their personal evacuation plan and remove themselves from the evacuation zone to a safe location.  For localized evacuations, this may be to another location within Town, but for a community wide evacuation, this may be to a neighboring community. 

Stage 2 Evacuation Order

Depending on the mechanism and speed of the hazard, an Evacuation Order may be issued without a prior Evacuation Alert.  An Evacuation Order is issued when the impacted residents should leave the specified area immediately.  An Evacuation Order will provide the same information as the Evacuation Alert but should include the fact that this is mandatory and immediate. 

 After an evacuation order has been issued plans will be put in place to conduct a sweep of the evacuation area to ensure that all those at risk are aware of the need to evacuate.  Any person who refuses to leave when an Evacuation Order is issued, will not be forcibly removed from their residence, however, all public services are suspended during an Evacuation Order and those choosing not to leave may not be rescued or provided with other emergency response services.

Stage 3 Evacuation Rescind 

The decision to rescind an Evacuation Order should occur when the Emergency Management team, in consultation with the Emergency Management Agency, determines that it is safe to return.  As a municipality we understand evacuees desire to return to their homes as soon as possible.  However, the community needs to understand that the delay to return is done, to ensure the evacuated area is declared safe and can adequately support the returning population.

Evacuation Zones 

In order to ensure an orderly, time effective evacuation, the Town of Claresholm has been divided into six (6) evacuation zones. These zones have been identified geographically and have been numbered for identification purposes.  Some aspects of the zones that you will want to familiarize yourself with are where your home, work, daycare, schools and/or seniors homes are located. It is also important to identify zone locations of individuals you might be helping to evacuate.  Review the maps below and identify which evacuation zones are relevant to your personal evacuation plan.

Six Zones:

  1.   West Side = Mountain View Crescent West – to – 43rd Avenue West 
  2.   West Side = 43rd Avenue West – to – 51st Avenue West
  3.   West Side = 51st Avenue West – to – 59th Avenue West
  4.   West Side = 59th Avenue West – to – 85th Avenue West
  5.   East Side = 39th Avenue East – to – 59th Avenue East   
  6. Down Town Core = 52nd Avenue West + East – to – 48th Avenue West + East

DownloadClaresholm Evacuation Zones


DownloadEvacuation Information Package

Emergency Management encompasses a multitude of aspects that takes team work and collaboration.  The community plays a large role in that team work and collaboration.  The more we are prepared as a community in advance, with E-Prep, response plans, training and drills the more we build confidence in ourselves and as a network for our community.  This builds a community prepared, resilient and responsive verses reactive in the event of an emergency.